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From247US$ /night
Check-in
20Dec2025Select date
Check-out
21Dec2025Select date
Rooms and Guests2 Guests, 1 Room
Key details

About the Hotel

Retorno Del Rey 36, Cancun, Mexico, 77500
-
Next to the beach
Perfect
9.2
9.4
/10
4.5
4.3
/5

The exclusive 5-star Kempinski Hotel Cancun, situated only 1.6 km from Playa Marlin White-Sand Beach, offers facials, chaise longues, and a patio. An à la carte restaurant is available in the smoke-free hotel that boasts a prime location a short way from the underwater museum "Museo Subacuatico de Arte".

Location

This Cancun hotel is located in the shopping area, about 5 minutes on foot from a private beach. Also, the Parish of the Risen Christ is within a 7-km distance of the luxurious Kempinski Cancun.

You can easily find the excavated El Rey Archaeological Zone Mayan Ruins nearly a 10-minute drive from the luxury accommodation.

For those travelling from afar, Cancun airport is 21 minutes' drive away.

Rooms

The stylish Kempinski Hotel Cancun welcomes guests to 363 soundproofed rooms. Some of them come with complimentary wireless internet and an iPod dock along with an espresso machine. They are outfitted with elegant decor. You can enjoy views of the ocean.

Eat & Drink

The on-site restaurant, DLounge, serves seafood cuisine for dinner. The grand hotel has a lounge bar, serving refreshing drinks. It also looks onto the poolside. You can try Italian cuisine in a restaurant which is located very close by.

Leisure & Business

A steam bath and massage therapy are offered at the Kempinski Cancun for an extra charge. The accommodation has a year-round outdoor swimming pool and a fitness studio. Boasting a spa salon, the hotel also features a tennis centre on site. Wellness options at this hotel include a solarium, a Jacuzzi, and a sauna, and such beauty treatments as facials, facial treatments, and a wide variety of massages.

“This hotel strikes me as a place for travelers who appreciate a classic approach to luxury, with spacious accommodations and private beach access as highlights. While some find the traditional style less vibrant than other options, its emphasis on high-end service and meticulous event planning could appeal to those seeking a refined, bespoke experience. The Kayantá Spa, focusing on Mayan wellness traditions, further positions it as a destination for relaxation and cultural immersion.”
Hotel logo
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Deluxe Seaside Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Club Seafront Double Room
2 persons
41 m² 
2 Double beds
Bathtub
Balcony
Deluxe Seaside King Room
2 persons
41 m² 
1 King-size bed
Bathtub
Balcony
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Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

General

  • No smoking on site
  • Free Wi-Fi in public areas
  • On-site car park
  • Handicap parking
  • Safe deposit box
  • 24-hour reception
  • VIP check-in/ -out
  • Express check-in/ -out
  • No pets allowed
  • Rooms/ Facilities for disabled
  • Wheelchair access
  • 24-hour security
  • Luggage storage
  • Locker room
  • Private beach
  • Lift
  • Currency exchange
  • ATM/Cash machine
  • Barber shop
  • Coffee shop
  • Smoke detectors
  • Fire extinguishers
  • Key card access

Sports & Fitness

  • Fitness centre
  • Tennis court
  • Golf course
  • Yoga class
  • Sports trainer

Services

  • Paid airport shuttle
  • Valet parking
  • Room service
  • Housekeeping
  • Car hire
  • Laundry
  • Dry cleaning
  • Tours/Ticket assistance
  • Shops/Commercial services
  • Welcome drink

Dining

  • In-room breakfast
  • Restaurant
  • Snack bar
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities
  • Fax/Photocopying

Children

  • Babysitting/Child services
  • Children's buffet
  • Children's play area
  • Kids club

Facilities for people with disabilities

  • Toilet for disabled

Spa & Leisure

  • Heated swimming pool
  • Outdoor swimming pool
  • Beach access
  • Beach umbrellas
  • Sun loungers
  • Live entertainment
  • Garden area
  • Spa & wellness centre
  • Solarium
  • Sauna
  • Steam room
  • Jacuzzi
  • Back massage
  • Head massage
  • Full body massage
  • Foot massage
  • Pool with view
  • Shallow end

Room features

  • Air conditioning
  • Heating
  • Sitting area
  • Garden furniture
  • Tea and coffee facilities
  • Ironing facilities

Bathroom

  • Separate tub and shower
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Dining Onsite

Kempinski Hotel Cancun offers a delightful array of dining experiences that celebrate local flavors and international cuisines. From elegant seafood dishes to vibrant Mexican fare, guests can immerse themselves in culinary adventures that cater to diverse palates in stunning settings.
Kempinski Hotel Cancun Restaurant photo
Kempinski Hotel Cancun Restaurant photo

Fantino

Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Experience a Tasting Menu featuring selected dishes from their regular offerings, reflecting the essence of Mediterranean cuisine.
Reservation
recommended
Dinner: 18:30 - 23:00, Monday to Saturday

The Club Grill

International
Ambiance
Traditional
Key Offerings
Savor an eclectic menu that highlights international favorites, perfect for intimate dinners.
Reservation
recommended
Dinner: 18:30 - 23:00, Monday to Saturday

Casitas

American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Enjoy succulent steaks and fresh seafood in a cozy setting that welcomes romantic evenings.
Reservation
recommended
Dinner: 19:00 - 23:00, Monday to Saturday

El Café Mexicano

Mexican
Ambiance
Casual
Key Offerings
Start the day with traditional Mexican breakfast offerings or enjoy a delightful lunch in a relaxed atmosphere.
Reservation
not needed
Breakfast & Lunch: 07:00 - 17:00, Monday to Saturday

D-Lounge

Seafood, Sushi
Ambiance
Modern
Key Offerings
Delight in a creative selection of nigiris, sashimis, and rolls, enhanced by an inviting cocktail hour.
Reservation
not needed
Dinner & Cocktail hour: 17:00 - 00:00, Monday to Saturday

The Caribe Bar and Grill

American
Ambiance
Family friendly
Key Offerings
Enjoy a casual dining experience with American favorites at any time of the day in a vibrant setting.
Reservation
not needed
Breakfast, Lunch & Dinner: 09:00 - 18:00, Monday to Saturday

Location

Retorno Del Rey 36, Cancun, Mexico, 77500
Map view
Retorno Del Rey 36, Cancun, Mexico, 77500
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
500 m
Night club
H Roof
430 m
Restaurants
Harry's
430 m
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
360 m
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
10 m
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
10 m
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
10 m
The Ritz-Carlton
Porfirio's Cancun
480 m
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
30 m
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
30 m
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
330 m
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
340 m
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
340 m
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
610 m
Blvd Kukulcan Km 12
Explore Cancun
Experience Cancun
Top Attractions
Activities
Dining
Entertainment
Museo Subacuatico de Arte
Museo Subacuatico de Arte
9-minute walk
Underwater museum featuring stunning sculptures. Offers unique snorkeling experiences and guided tours.
Dolphinaris Cancun
6-minute walk
Interactive dolphin experience with swimming opportunities. Great for families, with educational programs available.
Avenida Kukulkan
Avenida Kukulkan
15-minute walk
Famous boulevard lined with luxury shops, restaurants, and entertainment options; a vibrant hub of Cancun life.
Luxury Avenue
Luxury Avenue
13-minute walk
Upscale shopping mall featuring high-end brands and boutiques. Perfect for luxury shopping and elegant dining.
Snorkeling at the Museum
9-minute walk
Thrilling snorkeling adventure at Museo Subacuatico de Arte, where guests can explore underwater art installations.
Relaxing at Playa Chac-Mool
19-minute walk
Peaceful beach experience with calm waters. Suitable for sunbathing and enjoying scenic ocean views.
Puerto Madero
Puerto Madero
5-minute walk
Steakhouse with an upscale vibe. Specializes in Argentinian cuisine and offers exquisite wines and waterfront views.
Harry's
Harry's
6-minute walk
Modern steakhouse known for prime meats and fresh seafood. Offers a vibrant ambiance ideal for romantic dinners.
H Roof
H Roof
6-minute walk
Trendy rooftop bar featuring city views and vibrant nightlife. Hosts DJs and live music events, perfect for nightlife enthusiasts.
Interactive Aquarium
Interactive Aquarium
25-minute walk
Family-friendly aquarium with interactive exhibits. Offers special experiences like swimming with dolphins and sea lion shows.
Getting around
City Centre
Cancun17 min  ·  10.9 km
Airports
Cancun International Airport (CUN)28 min  ·  18.1 km
Isla Mujeres, Quintana Roo (ISJ)48 min  ·  31.4 km
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day. 
Children & extra beds
There are no cots provided in a room. 
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
FAQs
About Kempinski Hotel Cancun
What are the check-in and check-out times at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is 20 minutes (approximately 21 km) from Cancun International Airport.
What dining options are available at Kempinski Hotel Cancun?
The hotel offers dining options including The Sushi Bar serving Asian specialties and Fantino featuring Mediterranean cuisine.
Is there a private beach at Kempinski Hotel Cancun?
Yes, the hotel has a private beach with cabanas available for guests.
What health and wellness facilities does Kempinski Hotel Cancun offer?
Guests can enjoy a spa, gym, tennis court, two outdoor pools, and a wide range of massage and body treatments.
Are there any children's facilities at Kempinski Hotel Cancun?
The hotel features a kids' club, children's playground, and child services like babysitting.
Is parking available at Kempinski Hotel Cancun?
Yes, on-site private parking is available for 20 USD per day without the need for a reservation.
What room amenities are provided at Kempinski Hotel Cancun?
Rooms feature air conditioning, Wi-Fi, a mini bar, a balcony with ocean views, and a private bathroom with bathrobes and slippers.
What nearby attractions are close to Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum (2 km) and El Rey Archaeological Zone (2 km).
Is breakfast provided at Kempinski Hotel Cancun?
A breakfast option is available for an additional charge of 40 USD.

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