Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
-
Next to the beach
Perfect
9.2
9.4
/10
4.6
4.2
/5
Loved by Kempinski Hotel Cancun guests
Attentive staff
Clean rooms
Delicious breakfast
Excellent service
"The beach beds were very comfortable and food service to the beach was the best we have experienced."
Dkrg from Austria
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"Our favorite go to restaurant was Casitas where we enjoyed delicious meals by the ocean under a starry Caribbean sky."
Danny W from United States
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"Loved the classic 5 star treatment and beauty of the hotel."
Helen
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The exclusive 5-star Kempinski Hotel Cancun, situated only 1.6 km from Playa Marlin White-Sand Beach, offers facials, chaise longues, and a patio. An à la carte restaurant is available in the smoke-free hotel that boasts a prime location a short way from the underwater museum "Museo Subacuatico de Arte".
Location
This Cancun hotel is located in the shopping area, about 5 minutes on foot from a private beach. Also, the Parish of the Risen Christ is within a 7-km distance of the luxurious Kempinski Cancun.
You can easily find the excavated El Rey Archaeological Zone Mayan Ruins nearly a 10-minute drive from the luxury accommodation.
For those travelling from afar, Cancun airport is 21 minutes' drive away.
Rooms
The stylish Kempinski Hotel Cancun welcomes guests to 363 soundproofed rooms. Some of them come with complimentary wireless internet and an iPod dock along with an espresso machine. They are outfitted with elegant decor. You can enjoy views of the ocean.
Eat & Drink
The on-site restaurant, DLounge, serves seafood cuisine for dinner. The grand hotel has a lounge bar, serving refreshing drinks. It also looks onto the poolside. You can try Italian cuisine in a restaurant which is located very close by.
Leisure & Business
A steam bath and massage therapy are offered at the Kempinski Cancun for an extra charge. The accommodation has a year-round outdoor swimming pool and a fitness studio. Boasting a spa salon, the hotel also features a tennis centre on site. Wellness options at this hotel include a solarium, a Jacuzzi, and a sauna, and such beauty treatments as facials, facial treatments, and a wide variety of massages.
“This hotel strikes me as a place for travelers who appreciate a classic approach to luxury, with spacious accommodations and private beach access as highlights. While some find the traditional style less vibrant than other options, its emphasis on high-end service and meticulous event planning could appeal to those seeking a refined, bespoke experience. The Kayantá Spa, focusing on Mayan wellness traditions, further positions it as a destination for relaxation and cultural immersion.”
Emily RoseEditor-in-Chief at Luxuryhotels
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Select your room type
Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
Deluxe Seafront King Room
2 persons
445 sq. feet
1 King-size bed
Bathtub
Balcony
room details
Club Seafront Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
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Facilities
Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
Facilities:
Perfect
9.2/10Review score
General
No smoking on site
Free Wi-Fi in public areas
On-site car park
Handicap parking
Safe deposit box
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Rooms/ Facilities for disabled
Wheelchair access
24-hour security
Luggage storage
Locker room
Private beach
Lift
Currency exchange
ATM/Cash machine
Hairdresser
Coffee shop
Smoke detectors
Fire extinguishers
Key card access
Sports & Fitness
Fitness centre
Tennis court
Golf course
Yoga class
Sports trainer
Services
Paid airport shuttle
Valet parking
Room service
Housekeeping
Car hire
Laundry
Dry cleaning
Tours/Ticket assistance
Shops/Commercial services
Welcome drink
Dining
In-room breakfast
Restaurant
Snack bar
Bar/ Lounge area
Special diet menus
Business
Meeting/ Banquet facilities
Fax/Photocopying
Children
Babysitting/Child services
Children's buffet
Children's play area
Kids club
Facilities for people with disabilities
Toilet for disabled
Spa & Leisure
Heated swimming pool
Outdoor swimming pool
Beach access
Beach umbrellas
Sun loungers
Live entertainment
Garden area
Spa & wellness centre
Solarium
Sauna
Steam room
Jacuzzi
Pedicure
Manicure
Waxing
Body scrub
Facial
Treatment room
Body wraps
Back massage
Head massage
Full body massage
Foot massage
Pool with view
Shallow end
Make up services
Room features
Air conditioning
Heating
Sitting area
Garden furniture
Tea and coffee facilities
Ironing facilities
Bathroom
Separate tub and shower
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Dining Onsite
Kempinski Hotel Cancun offers a delightful array of dining experiences that celebrate local flavors and international cuisines. From elegant seafood dishes to vibrant Mexican fare, guests can immerse themselves in culinary adventures that cater to diverse palates in stunning settings.
Fantino
Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Experience a Tasting Menu featuring selected dishes from their regular offerings, reflecting the essence of Mediterranean cuisine.
Reservation
recommended
Dinner: 18:30 - 23:00, Monday to Saturday
The Club Grill
International
Ambiance
Traditional
Key Offerings
Savor an eclectic menu that highlights international favorites, perfect for intimate dinners.
Reservation
recommended
Dinner: 18:30 - 23:00, Monday to Saturday
Casitas
American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Enjoy succulent steaks and fresh seafood in a cozy setting that welcomes romantic evenings.
Reservation
recommended
Dinner: 19:00 - 23:00, Monday to Saturday
El Café Mexicano
Mexican
Ambiance
Casual
Key Offerings
Start the day with traditional Mexican breakfast offerings or enjoy a delightful lunch in a relaxed atmosphere.
Reservation
not needed
Breakfast & Lunch: 07:00 - 17:00, Monday to Saturday
D-Lounge
Seafood, Sushi
Ambiance
Modern
Key Offerings
Delight in a creative selection of nigiris, sashimis, and rolls, enhanced by an inviting cocktail hour.
Reservation
not needed
Dinner & Cocktail hour: 17:00 - 00:00, Monday to Saturday
The Caribe Bar and Grill
American
Ambiance
Family friendly
Key Offerings
Enjoy a casual dining experience with American favorites at any time of the day in a vibrant setting.
Reservation
not needed
Breakfast, Lunch & Dinner: 09:00 - 18:00, Monday to Saturday
Kempinski Hotel Cancun Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.4
mi
Landmark
Avenida Kukulkan
3900 ft
Museum
Museo Subacuatico de Arte
2400 ft
Mall
Luxury Avenue
3500 ft
Landmark
Museo Sensorial del Tequila
3800 ft
Mall
Kukulcan Plaza
3500 ft
Beach
Playa Marlin
5100 ft
Shopping Area
Luxury Avenue Cancun
3300 ft
Aquarium
Interactive Aquarium
1.2
mi
Museum
Cancun Wax Museum
1.3
mi
Landmark
Yamil Lu'um Archeological Site
1.3
mi
Landmark
Scorpion's Temple ruins
1.3
mi
Landmark
Extreme Games Cancun
3200 ft
Landmark
Marlin Beach
4300 ft
Shopping Area
Fashion Harbour
1.2
mi
Mall
La Madonna
1.2
mi
Park
arte Garden
1.3
mi
Museum
Parque Maya Cancun
1.4
mi
Landmark
Museo de Arte Popular Mexicano
1.9
mi
Landmark
Laguna Nichupte
1.7
mi
Beach
Playa Delfines
2.3
mi
Landmark
El Rey Archaeological Zone
2.3
mi
Landmark
Parque Ventura Cancun
1.9
mi
Landmark
Iberostar Cancun Golf Course
2.1
mi
Landmark
Water Park at The Grand
2.3
mi
Night club
Coco Bongo
3.1
mi
Landmark
Cancun Convention Center
3.2
mi
Beach
Chac Mool Beach
2.8
mi
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
1700 ft
Night club
H Roof
1500 ft
Restaurants
Harry's
1500 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
1200 ft
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
100 ft
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
100 ft
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
100 ft
The Ritz-Carlton
Porfirio's Cancun
1600 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
100 ft
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
100 ft
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
1100 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
1200 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
2100 ft
Blvd Kukulcan Km 12
Explore Cancun
Experience Cancun
Top Attractions
Activities
Dining
Entertainment
Museo Subacuatico de Arte
9-minute walk
Underwater museum featuring stunning sculptures. Offers unique snorkeling experiences and guided tours.
Dolphinaris Cancun
6-minute walk
Interactive dolphin experience with swimming opportunities. Great for families, with educational programs available.
Avenida Kukulkan
15-minute walk
Famous boulevard lined with luxury shops, restaurants, and entertainment options; a vibrant hub of Cancun life.
Luxury Avenue
13-minute walk
Upscale shopping mall featuring high-end brands and boutiques. Perfect for luxury shopping and elegant dining.
Discover the local attractions near Kempinski Hotel Cancun
Learn about a selection of exciting attractions near Kempinski Hotel Cancun that offer unique experiences and insights into local culture.
Ideal for adrenaline seekers:
Extreme Games Cancun
Great for upscale shopping experiences:
Luxury Avenue Cancun
Perfect for family-friendly fun:
Cancun Wax Museum
Well suited for history enthusiasts:
Mayan Museum of Cancun
Snorkeling at the Museum
9-minute walk
Thrilling snorkeling adventure at Museo Subacuatico de Arte, where guests can explore underwater art installations.
Relaxing at Playa Chac-Mool
19-minute walk
Peaceful beach experience with calm waters. Suitable for sunbathing and enjoying scenic ocean views.
Puerto Madero
5-minute walk
Steakhouse with an upscale vibe. Specializes in Argentinian cuisine and offers exquisite wines and waterfront views.
Harry's
6-minute walk
Modern steakhouse known for prime meats and fresh seafood. Offers a vibrant ambiance ideal for romantic dinners.
Discover dining options near Kempinski Hotel Cancun
Don't miss an array of fantastic dining options near Kempinski Hotel Cancun that cater to diverse tastes and preferences.
Best for fine dining experiences:
Fantino
Perfect for enjoying local dishes:
El Cafe Mexicano
Great for seafood lovers:
Puerto Madero
Suited for steak and seafood aficionados:
Harry's Steakhouse & Raw Bar
H Roof
6-minute walk
Trendy rooftop bar featuring city views and vibrant nightlife. Hosts DJs and live music events, perfect for nightlife enthusiasts.
Interactive Aquarium
25-minute walk
Family-friendly aquarium with interactive exhibits. Offers special experiences like swimming with dolphins and sea lion shows.
Getting around
City Centre
Cancun17 min
·
6.8
mi
Airports
Cancun International Airport (CUN)27 min
·
11.2
mi
Isla Mujeres, Quintana Roo (ISJ)48 min
·
19.5
mi
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Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Property is also known as
kempinski hotel cancún
kempinski cancun
kempinski hotel cancun
Reviews and Ratings
Feedback about Kempinski Hotel Cancun from previous guests about their experience.
Review score
Based on 562 verified reviews
9.2/10
Perfect
91%
Recommend
Breakfast
9.2/10
Cleanliness
9.5/10
Comfort
9.5/10
Facilities
9.2/10
Free Wi-Fi
9.6/10
Location
9.5/10
Paid Wi-Fi
10.0/10
Staff
9.4/10
Value for money
8.6/10
Pros
Clean rooms
Excellent breakfast
Helpful concierge
Cons
Poor staff attitude
Limited dinner options
Expensive beach area
Guest reviews
based on 3890 reviews
4.5/5
based on 447 reviews
9.2/10
No reviews yet on our siteUnfortunately, our guests have not yet left any reviews for this hotel, but you can read reviews from Booking.com.
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FAQs
About Kempinski Hotel Cancun
What are the check-in and check-out times at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is 20 minutes (approximately 21 km) from Cancun International Airport.
What dining options are available at Kempinski Hotel Cancun?
The hotel offers dining options including The Sushi Bar serving Asian specialties and Fantino featuring Mediterranean cuisine.
Is there a private beach at Kempinski Hotel Cancun?
Yes, the hotel has a private beach with cabanas available for guests.
What health and wellness facilities does Kempinski Hotel Cancun offer?
Guests can enjoy a spa, gym, tennis court, two outdoor pools, and a wide range of massage and body treatments.
Are there any children's facilities at Kempinski Hotel Cancun?
The hotel features a kids' club, children's playground, and child services like babysitting.
Is parking available at Kempinski Hotel Cancun?
Yes, on-site private parking is available for 20 USD per day without the need for a reservation.
What room amenities are provided at Kempinski Hotel Cancun?
Rooms feature air conditioning, Wi-Fi, a mini bar, a balcony with ocean views, and a private bathroom with bathrobes and slippers.
What nearby attractions are close to Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum (2 km) and El Rey Archaeological Zone (2 km).
Is breakfast provided at Kempinski Hotel Cancun?
A breakfast option is available for an additional charge of 40 USD.