What are the check-in and check-out times at Kempinski Hotel Cancun?
Check-in is at 15:00 and check-out is at 12:00.
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Kempinski Hotel Cancun, Cancun
241US$
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Key details
About the Hotel
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
- Next to the beach
Perfect
9.2
9.4
4.6
4.2
Loved by Kempinski Hotel Cancun guests
"The beach beds were very comfortable and food service to the beach was the best we have experienced."
"Our favorite go to restaurant was Casitas where we enjoyed delicious meals by the ocean under a starry Caribbean sky."
"Loved the classic 5 star treatment and beauty of the hotel."
Situated within a 7-km distance of the Parish of the Risen Christ, the exclusive 5-star Kempinski Hotel Cancun features Wi-Fi in public areas and private car parking on site. The smoke-free hotel proudly offers a banquet hall and a ballroom, while the Cancun Wax Museum is nearly a 25-minute walk away.
Location
The stylish hotel is located in a shopping area of Cancun, 3.7 km from the excavated El Rey Archaeological Zone Mayan Ruins. The Kempinski Hotel Cancun is near a casino, a bar, and a marina, and just near the H Roof.
Nature lovers will appreciate the proximity to Playa Ballenas, which is only 500 metres away. The accommodation has a prime location merely a 9-minute stroll from the underwater museum "Museo Subacuatico de Arte".
This Cancun hotel is near a boat dock.
Rooms
Kempinski Hotel Cancun has 363 rooms with a balcony and a living room. High-speed internet along with a mini-bar, coffee and tea making equipment are provided. Bedrooms come with king-size beds. Guests can enjoy views of the pool.
Eat & Drink
Fantino restaurant offers dishes from vegetarian-friendly menu and looks over the ocean. The restaurant serves European cuisine. Refreshing drinks and poolside views are available at the lounge bar. You can try contemporary cuisine in a seafood restaurant which is located very close by.
Leisure & Business
A steam bath and massage therapy are offered at the Kempinski Hotel for an extra charge. Guests can enjoy diving, horseback riding, and lawn tennis, or visit a wellness area along with a solarium, a Jacuzzi, and a sauna. As part of its commitment to guest wellness, the property includes a gym featuring fitness classes.
“This hotel strikes me as a place for travelers who appreciate a classic approach to luxury, with spacious accommodations and private beach access as highlights. While some find the traditional style less vibrant than other options, its emphasis on high-end service and meticulous event planning could appeal to those seeking a refined, bespoke experience. The Kayantá Spa, focusing on Mayan wellness traditions, further positions it as a destination for relaxation and cultural immersion.”
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Select your room type
Kempinski Hotel Cancun offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals
Deluxe Seafront Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
Deluxe Seaside Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
Deluxe Seafront King Room
2 persons
445 sq. feet
1 King-size bed
Bathtub
Balcony
room details
Club Seafront Double Room
2 persons
445 sq. feet
2 Double beds
Bathtub
Balcony
room details
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Price and Room Availability Calendar
Check availability and prices for your dates now!
Facilities
Kempinski Hotel Cancun offers amenities for your comfortable stay and unforgettable experiences
General
- No smoking on site
- Free Wi-Fi in public areas
- Parking
- Safe deposit box
- 24-hour reception
- VIP check-in/ -out
- Express check-in/ -out
- No pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- 24-hour security
- Luggage storage
- Locker room
- Private beach
- Lift
- Currency exchange
- ATM/Cash machine
- Hairdresser
- Coffee shop
- Smoke detectors
- Fire extinguishers
- Key card access
Sports & Fitness
- Fitness centre
- Tennis court
- Golf course
- Yoga class
- Sports trainer
Services
- Paid airport shuttle
- Valet parking
- Room service
- Housekeeping
- Car hire
- Laundry
- Dry cleaning
- Tours/Ticket assistance
- Shops/Commercial services
- Welcome drink
Dining
- In-room breakfast
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Children's buffet
- Children's play area
- Kids club
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Heated swimming pool
- Outdoor swimming pool
- Beach access
- Beach umbrellas
- Sun loungers
- Live entertainment
- Garden area
- Spa & wellness centre
- Solarium
- Sauna
- Steam room
- Jacuzzi
- Pedicure
- Manicure
- Waxing
- Body scrub
- Facial
- Treatment room
- Body wraps
- Back massage
- Head massage
- Full body massage
- Foot massage
- Pool with view
- Shallow end
- Make up services
Room features
- Air conditioning
- Heating
- Sitting area
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Separate tub and shower
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Dining Onsite
Kempinski Hotel Cancun offers a delightful array of dining experiences that celebrate local flavors and international cuisines. From elegant seafood dishes to vibrant Mexican fare, guests can immerse themselves in culinary adventures that cater to diverse palates in stunning settings.
Fantino
Mediterranean, Seafood
Ambiance
Traditional, Romantic
Key Offerings
Experience a Tasting Menu featuring selected dishes from their regular offerings, reflecting the essence of Mediterranean cuisine.
Reservation
recommended
Dinner: 18:30 - 23:00, Monday to Saturday
The Club Grill
International
Ambiance
Traditional
Key Offerings
Savor an eclectic menu that highlights international favorites, perfect for intimate dinners.
Reservation
recommended
Dinner: 18:30 - 23:00, Monday to Saturday
Casitas
American, Seafood, Steakhouse
Ambiance
Romantic
Key Offerings
Enjoy succulent steaks and fresh seafood in a cozy setting that welcomes romantic evenings.
Reservation
recommended
Dinner: 19:00 - 23:00, Monday to Saturday
El Café Mexicano
Mexican
Ambiance
Casual
Key Offerings
Start the day with traditional Mexican breakfast offerings or enjoy a delightful lunch in a relaxed atmosphere.
Reservation
not needed
Breakfast & Lunch: 07:00 - 17:00, Monday to Saturday
D-Lounge
Seafood, Sushi
Ambiance
Modern
Key Offerings
Delight in a creative selection of nigiris, sashimis, and rolls, enhanced by an inviting cocktail hour.
Reservation
not needed
Dinner & Cocktail hour: 17:00 - 00:00, Monday to Saturday
The Caribe Bar and Grill
American
Ambiance
Family friendly
Key Offerings
Enjoy a casual dining experience with American favorites at any time of the day in a vibrant setting.
Reservation
not needed
Breakfast, Lunch & Dinner: 09:00 - 18:00, Monday to Saturday
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Kempinski Hotel Cancun Location
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
Map view
Retorno Del Rey 36,
Cancun,
Mexico,
77500,
Quintana Roo
City landmarks
Museum
Mayan Museum of Cancun
1.4
mi
Landmark
Avenida Kukulkan
3900 ft
Museum
Museo Subacuatico de Arte
2400 ft
Mall
Luxury Avenue
3500 ft
Landmark
Museo Sensorial del Tequila
3800 ft
Mall
Kukulcan Plaza
3500 ft
Beach
Playa Marlin
5100 ft
Shopping Area
Luxury Avenue Cancun
3300 ft
Aquarium
Interactive Aquarium
1.2
mi
Museum
Cancun Wax Museum
1.3
mi
Landmark
Yamil Lu'um Archeological Site
1.3
mi
Landmark
Scorpion's Temple ruins
1.3
mi
Landmark
Extreme Games Cancun
3200 ft
Landmark
Marlin Beach
4300 ft
Shopping Area
Fashion Harbour
1.2
mi
Mall
La Madonna
1.2
mi
Park
arte Garden
1.3
mi
Museum
Parque Maya Cancun
1.4
mi
Landmark
Museo de Arte Popular Mexicano
1.9
mi
Landmark
Laguna Nichupte
1.7
mi
Beach
Playa Delfines
2.3
mi
Landmark
El Rey Archaeological Zone
2.3
mi
Landmark
Parque Ventura Cancun
1.9
mi
Landmark
Iberostar Cancun Golf Course
2.1
mi
Landmark
Water Park at The Grand
2.3
mi
Night club
Coco Bongo
3.1
mi
Landmark
Cancun Convention Center
3.2
mi
Beach
Chac Mool Beach
2.8
mi
Nearby
Blvd. Kukulcan
Dolphinaris Cancun
1700 ft
Night club
H Roof
1500 ft
Restaurants
Harry's
1500 ft
Blvd. Kukulcan Km. 14.2 No. 1 Zona Hotelera
Puerto Madero
1200 ft
Blvd. Kukulcan Km 14.1 Hotel Zone
Fantino
100 ft
Calle Retorno Del Rey # 36 The Ritz-Carlton
The Caribe Bar & Grill
100 ft
Retorno del Rey #36
Lobby Lounge at Ritz Carlton Cancun
100 ft
The Ritz-Carlton
Porfirio's Cancun
1600 ft
Boulevard Kukulcan 14. 2 No. 1 Zona Hotelera
El Cafe Mexicano
100 ft
Hotel Ritz Carlton Calle Retorno Del Rey 36 Retorno del Rey #36
Casitas
100 ft
Calle Retorno Del Rey # 36 Zona Hotelera
Nebbiolo Ristorante
1100 ft
Blvd. Kukulcan Km. 14.5 Lote 38
Olio
1200 ft
Boulevard Kukulcan Km 14.5 Mza.13 Retorno del Rey Lote 38 38B Secrets The Vine Cancun Resort & Spa
Secrets The Vine Cancun
1200 ft
Boulevard Kukulcan Km 14.5 Lote 38
Vicente Asador De Brasa
2100 ft
Blvd Kukulcan Km 12
Explore Cancun
Experience Cancun
Museo Subacuatico de Arte
9-minute walk
Underwater museum featuring stunning sculptures. Offers unique snorkeling experiences and guided tours.
Avenida Kukulkan
15-minute walk
Famous boulevard lined with luxury shops, restaurants, and entertainment options; a vibrant hub of Cancun life.
Luxury Avenue
13-minute walk
Upscale shopping mall featuring high-end brands and boutiques. Perfect for luxury shopping and elegant dining.
Discover the local attractions near Kempinski Hotel Cancun
Learn about a selection of exciting attractions near Kempinski Hotel Cancun that offer unique experiences and insights into local culture.
Ideal for adrenaline seekers:
Extreme Games Cancun
Great for upscale shopping experiences:
Luxury Avenue Cancun
Perfect for family-friendly fun:
Cancun Wax Museum
Well suited for history enthusiasts:
Mayan Museum of Cancun
Puerto Madero
5-minute walk
Steakhouse with an upscale vibe. Specializes in Argentinian cuisine and offers exquisite wines and waterfront views.
Harry's
6-minute walk
Modern steakhouse known for prime meats and fresh seafood. Offers a vibrant ambiance ideal for romantic dinners.
Discover dining options near Kempinski Hotel Cancun
Don't miss an array of fantastic dining options near Kempinski Hotel Cancun that cater to diverse tastes and preferences.
Best for fine dining experiences:
Fantino
Perfect for enjoying local dishes:
El Cafe Mexicano
Great for seafood lovers:
Puerto Madero
Suited for steak and seafood aficionados:
Harry's Steakhouse & Raw Bar
H Roof
6-minute walk
Trendy rooftop bar featuring city views and vibrant nightlife. Hosts DJs and live music events, perfect for nightlife enthusiasts.
Interactive Aquarium
25-minute walk
Family-friendly aquarium with interactive exhibits. Offers special experiences like swimming with dolphins and sea lion shows.
Getting around
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See our exclusive rates!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 12 pm
Guest Parking
Private parking is possible on site at USD 20 per day.
Internet
Wireless internet is available in public areas for free.
Breakfast
A full breakfast is served at the price of US$40 per person per day.
Children & extra beds
There are no cots provided in a room.
Pets
Pets are not allowed.
Languages
English, Spanish, Japanese, Russian
Year renovated:
2006
Number of floors:
9
Number of rooms:
363
Former name
The Ritz-Carlton, Cancun
Property is also known as
kempinski hotel cancún
kempinski cancun
kempinski hotel cancun
Reviews and Ratings
Feedback about Kempinski Hotel Cancun from previous guests about their experience.
Show moreShow less
Pros
Clean rooms
Excellent breakfast
Helpful concierge
Cons
Poor staff attitude
Limited dinner options
Expensive beach area
Guest reviewsOpen reviews
FAQs
About Kempinski Hotel Cancun
How far is Kempinski Hotel Cancun from Cancun International Airport?
The hotel is 20 minutes (approximately 21 km) from Cancun International Airport.
What dining options are available at Kempinski Hotel Cancun?
The hotel offers dining options including The Sushi Bar serving Asian specialties and Fantino featuring Mediterranean cuisine.
Is there a private beach at Kempinski Hotel Cancun?
Yes, the hotel has a private beach with cabanas available for guests.
What health and wellness facilities does Kempinski Hotel Cancun offer?
Guests can enjoy a spa, gym, tennis court, two outdoor pools, and a wide range of massage and body treatments.
Are there any children's facilities at Kempinski Hotel Cancun?
The hotel features a kids' club, children's playground, and child services like babysitting.
Is parking available at Kempinski Hotel Cancun?
Yes, on-site private parking is available for 20 USD per day without the need for a reservation.
What room amenities are provided at Kempinski Hotel Cancun?
Rooms feature air conditioning, Wi-Fi, a mini bar, a balcony with ocean views, and a private bathroom with bathrobes and slippers.
What nearby attractions are close to Kempinski Hotel Cancun?
Nearby attractions include the Mayan Museum (2 km) and El Rey Archaeological Zone (2 km).
Is breakfast provided at Kempinski Hotel Cancun?
A breakfast option is available for an additional charge of 40 USD.
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